CROSS THE WORLD POLICY CHANGES
EFFECTIVE May 9, 2022
When we founded as a non-profit in 2011, it was our decision to never charge for the crosses we produce and we are proud to say that we still stand by that decision. The testimonials we receive from those who have received our crosses have found special places in our hearts; it has reaffirmed our mission that God’s work through our hands is being done and we cannot thank you enough for your support.
And, even though each year since start has brought business cost increases and other changes, we’ve remained comfortable with the operating decisions we started with. But, sadly, due to today’s economy and resource shortages (our printer has been caught up in this as well as he is struggling to find paper, of all things, that will work on which to print our hangtags and brochures), we are faced with decisions we now have to address.
So, these are the policy changes we will be putting into place, effective immediately:
- MINIMUM DONATION
We are requesting a minimum donation of $20 per 100 crosses.
- DELIVERY TIME
Because of the volume of orders we are receiving, we are increasing the delivery time to 6 weeks. We don’t plan that it will take that long for you to receive your cross order but we know it can happen, so stretching our delivery schedule out will allow us time to fill everyone’s order in a timely manner. We ask that you please heed this new delivery time and plan accordingly to insure you have your crosses when you need them.
- ORDER SIZE OVER 500 CROSSES
Depending on our work load, individual orders that are placed for over 500 crosses may be broken into 2 or more shipments, made up to a couple weeks apart … again to help us accommodate everyone’s order.
We process orders on a first in-first out basis; please know that we continue to work as best we can to serve you. This has become a very frustrating situation for us and we THANK YOU, from the bottom of our hearts, for your patience and understanding. You will never know how much we appreciate all our dear Cross The World family members!